A company recently rolled out a new internal web application. While most employees can access the application without issues, some are unable to connect from their computers. Other network services are functioning correctly for these users. Which of the following is the most likely cause of this problem?
The users have outdated antivirus software installed
An endpoint firewall is blocking the application's traffic
The server has incorrect IP configuration settings
The most likely cause is that an endpoint firewall is blocking the application's traffic on the affected computers. Endpoint firewalls can prevent specific applications or ports from communicating over the network. Since only some users are experiencing the issue and other network services work, it indicates that the problem is isolated to the configuration of those endpoints. Incorrect server IP settings or down network switches would affect all users. Outdated antivirus software is less likely to block access unless it mistakenly identifies the application as a threat.
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Cisco CCNA 200-301
Network Fundamentals
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