A company's laser printer starts producing output with speckling across the printed pages. As a technician, you've been asked to rectify this issue. What should you investigate first?
Verify that the correct paper type is selected in the printer settings.
Wipe off any external debris or dust from the printer's exterior.
Adjust the printer settings to print in a higher resolution.
Reinstall the printer drivers on all computers using the printer.
Replace or inspect the toner cartridge for defects or low toner levels.
Check and clean the print head nozzles for any blockages.
Speckling on printed pages in laser printers is very often due to a defective toner cartridge or an issue with the toner's distribution. Replacing or checking the cartridge should be the first step, as it's the most common cause and the simplest to resolve. Checking for the correct paper type is applicable when dealing with issues like paper jams or poor print quality related to incompatible paper. Wieiping off external debris from the machine may help but it often does not affect internal printing defects. Adjusting printer settings could resolve software-related issues or incorrect output formats but is less likely to address physical defects on the printed output such as speckling.
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What are common signs that a toner cartridge may be defective?
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What should I do if replacing the toner doesn't solve the speckling issue?