An employee at a graphics design firm needs to ensure that the photos taken for a project on their company-provided smartphone are backed up and accessible on their work computer. They have recently complained about high usage bill of their LTE plan. To solve this issue, what should a technician do next?
Disable background data usage for the photo synchronization service at all times.
Disable cellular data usage for the photo synchronization service entirely.
Enable 'Sync Over Wi-Fi Only' within the photo synchronization settings.
Permit background data usage for the photo synchronization service at all times.
Remove any restrictions on data usage for the photo synchronization service.
The correct setting to meet these requirements is to enable the option 'Sync Over Wi-Fi Only' within the photo synchronization settings of the smartphone. This ensures that photos are only synchronized to the work computer when the device is connected to a Wi-Fi network, thus avoiding the use of the limited mobile data plan. Meanwhile, disabling cellular data for photo synchronization would not be sufficient by itself because it would prevent photos from syncing entirely when on cellular networks, without providing a solution for syncing when Wi-Fi is available. Setting no restrictions or permitting background data usage could result in synchronization over cellular data, incurring charges and data usage against the employee's data plan.
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