A user complains that a newly installed video editing software is frequently crashing and causing the computer system to operate sluggishly. When troubleshooting this software issue, what is the BEST starting point to ensure the system is suitable for this application?
Perform a BIOS update to ensure the latest firmware is installed.
Run a full system scan to check for malware that could be affecting the software's performance.
Compare the system specifications to the software's published minimum requirements.
Restart the computer to see if the performance improves after each restart.
Upgrade the RAM to prevent the software from crashing.
Check if the hard drive is running out of space, possibly causing the application to crash.
The best starting point is to compare the system specifications with the software's published minimum requirements. If the system does not meet these requirements, it may not be able to run the software properly, leading to crashes and poor performance. Ensuring the system meets or exceeds these requirements is fundamental before proceeding with other troubleshooting steps. Upgrading system components might be necessary, but only after confirming the requirements is it possible to determine which components, if any, require upgrades. Checking for malware or updating BIOS without verifying requirements may not address the root issue if the system is simply inadequate for the demands of the software.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What are minimum system requirements?
Open an interactive chat with Bash
How can I find my computer's specifications?
Open an interactive chat with Bash
What should I do if my system doesn't meet the requirements?