A user reports that their computer frequently experiences sudden shutdowns and sluggish performance.
What is the most likely underlying issue?
Malware infection affecting system performance
Excessive startup programs
Overheating components due to dust buildup or inadequate cooling
Outdated device drivers
The presence of frequent shutdowns and an overall decrease in system responsiveness often suggests overheating. Overheating can cause the system to shut down unexpectedly to prevent damage.
Other potential issues, such as outdated drivers or excessive background processes, may also lead to sluggishness, but they are less closely correlated with sudden shutdowns. Thus, overheating is a more comprehensive explanation for both symptoms.
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