A user reports that their Windows 10 laptop is unable to install the latest security updates. The user has tried restarting the laptop and checking for updates multiple times, but the issue persists. What is the most likely cause of this issue?
The correct answer is that the Windows Update service is not running. The Windows Update service is responsible for downloading and installing updates on a Windows system. If this service is not running, updates will not be installed, and the system will not be up-to-date. Restarting the laptop and checking for updates multiple times will not resolve the issue if the Windows Update service is not running. The other options are incorrect because they do not address the root cause of the issue.
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What is the Windows Update service?
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How can I check if the Windows Update service is running?
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What can cause the Windows Update service to stop working?