A user's computer has been infected with malware. After updating the anti-malware software, which of the following scanning and removal techniques should be used to remediate the infected system?
Boot into a preinstallation environment and remove the malware
Scan and remove the malware in normal mode
Scan and remove the malware in safe mode
Reformat the drive and reinstall the operating system
Scanning and removing malware in safe mode is the best approach because it starts Windows in a minimal state, loading only essential drivers and services. This prevents most malware from running, making it easier for the anti-malware software to detect and remove the threat. Scanning in normal mode may allow the malware to continue running and interfering with the removal process. While a preinstallation environment can be useful for severe infections, it's not typically necessary for most malware removal scenarios. Reformatting the drive should be considered a last resort, as it will erase all data on the drive.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
Why is safe mode more effective for scanning and removing malware?
Open an interactive chat with Bash
What should I know about booting into a preinstallation environment for malware removal?
Open an interactive chat with Bash
Why should I avoid reformatting my drive unless absolutely necessary?