An application on a mobile device crashes frequently when launched.
What is the most appropriate initial troubleshooting step to take?
Run a device diagnostic
Reboot the device
Reset the application settings
Uninstall the application
Rebooting the device is a fundamental troubleshooting step that can resolve temporary software glitches that may cause an application to crash. It clears the application and device cache, potentially resolving the application error.
Alternative options such as updating the application or reinstalling it might be beneficial later, but rebooting is often the quickest way to address immediate issues.
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