In an office environment, an IT technician discovers a workstation showing signs of a malware infection. What is the FIRST step the technician should take to prevent the spread of the infection to other network resources?
Isolating the affected workstation from the network by disconnecting it or isolating its network access is crucial as this stops the malware from spreading to other systems and allows the technician to safely analyze and mitigate the infection. While informing the security team or documenting the incident are important steps, they do not prevent the malware from potentially spreading to other networked systems. Running antivirus scans should occur after the system has been isolated to prevent interference or additional spreading during the scan process.
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Why is it important to disconnect a workstation from the network during a malware infection?
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What are some common types of malware that can infect a workstation?
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After disconnecting a workstation, what should be the next steps for the IT technician?