You are passed a trouble ticket about an issue involving a Windows 10 system that should allow remote connections. The previous tech said the RDP service is not set to start automatically. How do you fix this?
Open port 3389 in Windows Firewall
Run dxdiag to enable remote connections through Direct Connect
Run services.msc and change the Startup Type for each Remote Desktop service to "Auto"
Add the RDP gateway to the proper adapter under Network Connections in the Control Panel
SERVICES.MSC is where you change the startup configurations for services in Windows. DXDIAG is a tool for troubleshooting DirectX sound/video issues. Port 3389 is the port for RDP, but the port being blocked was not the issue. Adding the RDP gateway to an adapter is a made up answer.
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