You are the IT manager for a company. Employees are reporting difficulty using the badge reader to enter the main office during peak hours. What is a possible cause of this issue?
The badge reader is experiencing radio frequency interference.
The employees are not using the correct side of the badge.
The badge reader's authentication server is overwhelmed during peak hours.
The batteries in the badge reader are low and need replacing.
One possible cause is that the badge reader's authentication server is overwhelmed during peak hours, potentially delaying or failing to process access requests in a timely manner. Ensuring the server's capacity can handle heavy traffic is important for smooth operation. Other possibilities like radio interference or low battery are less common or relevant for typical badge readers.
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What does it mean for a server to be overwhelmed during peak hours?
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How can we determine if the authentication server is indeed the issue?
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What are some solutions to improve the performance of a badge reader authentication system?