A user reports that their computer frequently encounters a Blue Screen of Death (BSOD) when attempting to launch specific applications. Which of the following actions should be implemented FIRST to address this issue?
Perform a system file check
Reinstall the software
Update the BIOS
Restart the computer
Performing a system file check is the best first action when dealing with a BSOD, as it verifies the integrity of core system files and repairs any corrupt files it finds. This can often resolve issues causing the BSOD. Restarting might temporarily clear the error without addressing the underlying cause, while updating the BIOS and reinstalling the software are more specific fixes that should be considered if the system file check does not resolve the issue.
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