A user reports that their workstation is experiencing significant slowdowns and frequent pop-up ads for products they did not search for online. After a preliminary investigation, you suspect the presence of potentially unwanted software.
What is the best action to take?
Update the browser to block pop-up ads from appearing.
Deactivate the firewall to allow for increased performance.
Reinstall the operating system to eliminate all software issues.
Run a dedicated anti-malware tool to scan and remove the suspected software.
Running a dedicated anti-malware tool will help to identify and remove spyware and other unwanted software effectively.
While other methods may assist in the process, they do not specifically target spyware efficiently. System reinstallation, while effective, can lead to data loss and should generally be a last resort. A firewall may block some unwanted connections, but it won't remove existing spyware.
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What is potentially unwanted software?
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What is a dedicated anti-malware tool?
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Why is reinstalling the operating system considered a last resort?