An employee reports that their computer has been performing increasingly slower over the past week, especially when opening applications and during startup. What would be the most effective first step in troubleshooting this issue?
Add more RAM
Update the BIOS
Run a system file check
Reformat the hard drive
Running a system file check would effectively identify and repair any corrupted or missing system files that could be causing the sluggish performance. This approach addresses potential system-level issues which are a common cause of performance degradation. Reformatting the hard drive, while it could resolve underlying issues, is a more drastic and time-consuming step that would typically be reserved for more severe system problems. Adding more RAM could potentially alleviate sluggishness caused by low memory, but it does not directly address unknown underlying issues. Lastly, updating the BIOS is generally aimed at resolving specific hardware compatibility or performance issues and may not directly affect application launch times or general system responsiveness.
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