Microsoft Azure AI Fundamentals AI-900 Practice Question
A company wants to analyze customer feedback comments to gauge the overall satisfaction with their new service. They aim to categorize the comments based on the expressed attitudes to identify areas of improvement.
Which Azure AI service capability should they use to accomplish this?
Sentiment Analysis is the Azure AI service capability that determines the emotional tone behind a body of text, categorizing it as positive, negative, or neutral. In this scenario, the company wants to assess customer satisfaction by analyzing the attitudes expressed in the feedback, making sentiment analysis the appropriate choice.
Key Phrase Extraction identifies important terms and concepts but does not assess attitudes.
Entity Recognition detects and classifies entities like names and locations, which doesn't help in understanding sentiment.
Language Modeling predicts word sequences and structure but isn't used for categorizing attitudes in text.
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Microsoft Azure AI Fundamentals AI-900
Describe Features of Natural Language Processing (NLP) Workloads on Azure
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