A patient presents in the emergency department exhibiting significant emotional distress upon receiving a terminal illness diagnosis. What should the nurse prioritize as the initial step in this situational crisis intervention?
Establish rapport by demonstrating empathy and offering emotional support.
List community and online resources for support and counseling.
Immediately offer a detailed explanation about the prognosis and management plans.
Encourage discussing long-term care options and future planning.
The initial step in a situational crisis intervention should be to establish a supportive and empathetic connection with the patient. This foundational approach not only helps in validating the patient's feelings and distress but also builds a therapeutic alliance that is vital for further intervention and guidance. Providing detailed information about prognosis and treatment immediately might overwhelm the patient further, and suggesting resources may be perceived as dismissive if emotional support is not first established.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
Why is establishing rapport and showing empathy the first step in crisis intervention?
Open an interactive chat with Bash
What are some effective ways a nurse can demonstrate empathy to a patient in distress?
Open an interactive chat with Bash
How does emotional support impact patient outcomes in crisis situations?
Open an interactive chat with Bash
BCEN CEN
Mental Health Emergencies
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
Nursing and Medical Assistants Package Join Premium for Full Access