An elderly patient who speaks limited English is brought to the emergency department with chest pain. The patient's adult grandson, who is fluent in both English and the patient's native language, offers to interpret. What is the BEST course of action for the emergency nurse?
The correct answer is to request a professional medical interpreter. While it may seem convenient to use the patient's grandson as an interpreter, this practice is not recommended for several reasons:
Medical terminology: Professional interpreters are trained in medical vocabulary and can accurately convey complex medical information.
Patient privacy: Using family members as interpreters may compromise patient confidentiality and make the patient uncomfortable discussing sensitive health issues.
Objectivity: Family members may inadvertently filter or modify information based on their own emotions or cultural beliefs.
Legal considerations: In many healthcare settings, using professional interpreters is required to ensure accurate communication and protect patient rights.
Emotional burden: Interpreting medical information can be stressful for family members, especially in emergency situations.
While the grandson's offer is well-intentioned, using a professional medical interpreter ensures accurate communication, maintains patient privacy, and adheres to best practices in culturally competent care.
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