The Emergency Department is required to have a policy in place to provide interpretive services for non-English speaking patients at all times.
False
True
This statement is correct because providing interpretive services is a matter of adhering to patients' rights and ensuring effective communication. Hospitals must comply with federal regulations, including Title VI of the Civil Rights Act of 1964, which prohibits discrimination based on national origin, which includes language. Not having appropriate language access services could lead to misunderstandings, misdiagnosis, and inappropriate treatment. Interpretive services must be offered to eliminate language barriers for the delivery of appropriate and effective care.
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