A company is experiencing an increase in successful phishing attacks despite having a security awareness program in place. Which approach would most effectively enhance their security awareness training program?
Conduct simulated phishing exercises with feedback for affected users
Distribute security newsletters with updated phishing examples
Simulated phishing exercises are the most effective approach because they provide practical experience for employees to identify real-world phishing attempts. These exercises create teachable moments by showing employees how they might be targeted and what signs to look for in suspicious emails. The feedback loop from these simulations allows the security team to identify vulnerable users and provide targeted training. Research has shown that organizations implementing simulated phishing campaigns experience significant reductions in successful phishing attacks over time. Security gamification, while engaging, doesn't provide the same specific practice for identifying phishing attempts. Monthly security meetings and security newsletters lack the interactive element and timely feedback that makes simulated phishing exercises so effective at changing user behavior.
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