A financial services company implemented a comprehensive security awareness program six months ago. The CISO now needs to present meaningful data about the program's impact to the board of directors. Which of the following metrics would best demonstrate the actual behavioral changes resulting from this initiative?
Results from simulated security incidents conducted across departments
Number of employees who completed required training modules
Percentage of departments with updated security policy documentation
User satisfaction feedback collected via post-training surveys
Measuring the results from simulated security incidents provides the most valuable insight into the program's effectiveness because it directly demonstrates whether employees are applying the knowledge gained from training in practical scenarios. These simulations test actual behavioral changes rather than just knowledge retention or participation rates.
The number of employees completing training modules only indicates participation, not whether the training changed behaviors or improved security posture. User satisfaction feedback measures how employees felt about the training but doesn't assess knowledge application. The security policy documentation metric focuses on administrative aspects rather than measuring how well employees implement security practices.
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ISC2 CISSP
Security and Risk Management
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