A security officer is approached by an individual who seems threatening and demands confidential information. What should the officer prioritize in this situation?
Discreetly notify law enforcement.
Encourage bystanders to evacuate or otherwise not interfere
Seek assistance from bystanders to confront the individual together.
Provide the requested information to defuse the situation.
Confront the individual and refuse to comply with their demands.
The correct approach involves prioritizing human safety. Until the intention of the aggressor is established, it should be assumed that they are a danger to everyone in the vicinity. Therefore those not involved in the confrontation should be encouraged to evacuate or at least not interfere.
Subtly alerting law enforcement is an appropriate action, but it does not specifically minimize the current risk to the persons present. Engaging the individual or providing information could lead to harm or compromise security protocols.
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Why is encouraging bystanders to evacuate the best decision in this situation?
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ISC2 CISSP
Security Operations
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