A software escrow agreement is an arrangement where the source code of software is held by a third party (the escrow agent) and released to the licensee under specific conditions, typically if the vendor goes out of business or fails to maintain and update the product as promised in the contract. This protects the licensee's interest by ensuring continued access to and use of the software even if the vendor is unable to support it. This is an important risk mitigation strategy for organizations that rely on critical software applications from vendors, particularly when the software is customized or essential to business operations.
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ISC2 CISSP
Security and Risk Management
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