Which of the following is the primary focus of public relations during a cybersecurity incident?
Ensuring compliance with legal regulations
Managing communication with the public and media
Coordinating technical incident response steps
Conducting a forensic investigation
Public relations is responsible for managing communication with external parties such as customers and the media. This involves delivering clear, factual information about the incident to maintain transparency and protect the organization's reputation. Ensuring compliance and coordinating technical steps are handled by other specialized teams, not public relations.
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