Which of the following post-incident activities serves as the most comprehensive tool for an organization to evaluate its response to a security incident and to identify areas for improvement?
Conducting a 'lessons learned' meeting after an incident provides a retrospective view where the response team can discuss what was done effectively, what could have been done better, and what steps should be taken to improve future incident response efforts. This activity helps in creating a feedback loop that contributes to the continuous improvement of incident management practices. Forensic analysis is a technical deep dive into how the breach occurred and does not in itself cover evaluating response effectiveness or improvement steps. Root cause analysis is primarily focused on determining the underlying issues that facilitated the incident, rather than broader response efforts. Documentation is important but refers to all records created during the incident response, not exclusively to the evaluation and improvement process.
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What is a 'lessons learned' meeting and what is its purpose?
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What kind of improvements can be identified from a 'lessons learned' meeting?
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How does root cause analysis differ from a 'lessons learned' meeting?