During the setup of a new external graphics processing unit (eGPU) on a workstation, you notice that the eGPU is powered on, but the graphics-enhancing capabilities are not available when running graphic-intensive applications. Assuming that the eGPU is compatible with the system and is connected correctly, what is the most appropriate next step to troubleshoot this problem?
Replace the USB cable that connects the eGPU to the workstation, as it may be faulty.
Check if the latest driver for the eGPU is installed and update it if necessary.
Install another application to check if the eGPU is recognized by a different software.
Increase the virtual memory of the system to provide more resources for the eGPU.
If a hardware device does not function as intended, one critical step is to ensure that the driver meant for the device is installed and up to date. The driver enables the operating system to properly communicate with the hardware device. While other answers might involve plausible troubleshooting steps, they are not as immediately relevant to the issue of the hardware device's functionality as ensuring that the correct, current driver is installed.
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