When discussing sensitive company information over instant messaging, which practice should you follow to ensure the conversation remains confidential?
Prefer communicating sensitive information via personal email to avoid company surveillance
Use a company-approved instant messaging platform with encryption
Write the information on paper and deliver it instead of using instant messaging
Discuss sensitive information openly since all instant messaging is secure
The correct answer is 'Use a company-approved instant messaging platform with encryption' because encryption ensures that the contents of the messages are not readable by anyone other than the intended recipient. Even if intercepted, encrypted messages would be indecipherable to unauthorized individuals. Other options, like discussing in person or via email, might not have the same level of encryption specifically suited for instant messages, and some may not always be practical or secure for this type of communication.
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What is encryption and why is it important in instant messaging?
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What types of instant messaging platforms are considered 'company-approved'?
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How does using personal email pose a risk compared to company-approved platforms?