Crucial Exams

AAMA CMA Practice Question

A patient with a hearing impairment is scheduled for a consultation and requests an American Sign Language (ASL) interpreter. Upon arrival, you find that the scheduled interpreter encountered an emergency and cannot make the appointment. What is the most appropriate immediate action to take to facilitate effective communication with the patient?

  • Offer to write down instructions and information instead of using an interpreter.

  • Postpone the appointment until a sign language interpreter is available.

  • Contact an alternative interpreter service, such as a video relay service, to facilitate the appointment.

  • Proceed with the appointment without an interpreter, using gestures and lip-reading as needed.

AAMA CMA
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