A physician decides to terminate the care of a noncompliant patient. Which of the following is the BEST way for the medical assistant to ensure compliance with legal and ethical standards?
Sending an email notification to the patient's last known email address
Sending a certified letter to the patient with a return receipt requested
Notifying the patient via a text message to their registered mobile number
Informing the patient during a routine phone call about the decision to terminate care
Sending a certified letter with a return receipt is the correct method for documenting patient notification when terminating care. This method provides proof that the patient was adequately informed about the termination of medical care, in case of future legal disputes. The use of certified mail with a return receipt ensures that there is a recorded delivery and acknowledgment from the patient. The text message and phone call options do not provide adequate documentation, and while an email may offer some record, it does not guarantee the patient will acknowledge or even receive the termination notice.
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What are the legal implications of terminating patient care?
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