Crucial Exams

AAMA CMA Practice Question

As a medical assistant in a family practice clinic, you encounter a patient who has been diagnosed with an intellectual disability. The patient has difficulty understanding complex medical terminology and becomes visibly frustrated during the explanation of their care plan. Which approach is most appropriate to ensure effective communication and understanding of the treatment details?

  • Continue to explain the care plan using medical terminology, expecting the patient to ask for clarification if they do not understand.

  • Provide all the information about the treatment plan at once to minimize the time spent on the explanation.

  • Explain all the potential complications and side effects in detail to ensure the patient is fully informed, regardless of their ability to comprehend.

  • Utilize simple language with short sentences and visual aids to convey the treatment plan, checking for understanding periodically.

AAMA CMA
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