During an office visit, a patient avoids eye contact, has arms crossed, and repeatedly taps their foot. As a medical assistant, what is the most appropriate interpretation of these non-verbal cues?
The patient is likely experiencing anxiety or discomfort and may require reassurance.
The patient is expressing enthusiasm and eagerness to engage in conversation.
The patient is exhibiting signs of being in a relaxed and content state of mind.
The patient is showing signs of aggression and could become confrontational.
Avoidance of eye contact, crossed arms, and foot tapping can indicate that a patient is experiencing anxiety, discomfort, or impatience. It is important for the medical assistant to recognize these signs and react appropriately, which could involve offering reassurance, asking if the patient has concerns they wish to discuss, or ensuring they are comfortable. Interpreting such non-verbal cues accurately is essential in providing empathetic patient care.
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