Multistate Professional Responsibility Exam Practice Question
Jessica, an attorney handling a family law case, receives multiple emails from her client each day requesting updates and advice. Responding to every message is becoming time-consuming and is affecting her ability to manage the case effectively. According to professional responsibility rules, how should Jessica manage her communications with her client?
Delegate some client communications to a junior associate to handle routine updates.
Respond to client communications promptly to ensure the client feels supported.
Set reasonable boundaries for communication methods and frequency, ensuring the client is kept informed while managing the workload effectively.
Limit communication to scheduled meetings and manage email responses outside of business hours appropriately.
Setting reasonable boundaries for communication methods and frequency allows the attorney to keep the client informed while effectively managing the workload. Responding promptly ensures the client feels supported without becoming overwhelming. Limiting communication too strictly or delegating essential communications can hinder effective representation.
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