The administrator should use the 'New service request' option in the Microsoft 365 admin center to reach out to Microsoft for technical assistance. This allows them to submit the issue directly to Microsoft support, ensuring it is tracked and addressed promptly.
Calling the Microsoft sales hotline to report the issue is not suitable for technical issues and may not connect the administrator with the proper support channel.
Sending a direct message to Microsoft support via social media is not an official support method and may not be secure or effective.
Waiting for the next software update to see if the issue resolves itself is not a proactive approach and will delay resolution, furthermore it does not guarantee the issue will be fixed.
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Microsoft 365 Fundamentals MS-900
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