Microsoft 365 Fundamentals MS-900 Practice Question
An IT administrator is facing a complex issue with Microsoft 365 services and requires technical assistance from Microsoft. Which method offers the most direct way to receive official support?
Ask for help on the Microsoft community forums.
Call Microsoft customer service hotline.
Use the in-product feedback option.
Submit a support request through the online administration portal.
The most direct way to receive official technical support from Microsoft is to submit a support request through the online administration portal. This method ensures that the issue is formally recorded and routed to Microsoft's technical support team for resolution. While calling Microsoft customer service may provide general assistance, it may not connect the administrator with specialized support for complex technical issues. Using the in-product feedback option is intended for providing feedback to improve services and does not offer immediate support. Asking for help on the Microsoft community forums can be helpful but is not an official channel for Microsoft's technical support team to address specific issues.
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Microsoft 365 Fundamentals MS-900
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