Microsoft 365 Fundamentals MS-900 Practice Question
You are an IT administrator for your organization using Microsoft 365 services. You encounter a technical issue that you cannot resolve. What is the most effective method to create a support request to Microsoft?
Send an email to Microsoft's technical support team.
Post your issue on social media tagging Microsoft Support.
Use the admin portal to submit a new support request.
The most effective method is to use the admin portal to submit a new support request. This approach allows you to provide detailed information about the issue directly to Microsoft support and track the status of your request within the portal. Calling Microsoft Support is less efficient as it may involve longer wait times and doesn't provide the same level of issue tracking. Sending an email or posting on social media are not official support channels and may not result in a prompt response.
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What information should I include when submitting a support request through the admin portal?
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Microsoft 365 Fundamentals MS-900
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