A report of intermittent website access directly represents a user-experienced symptom of a possible network issue. This fact specifically identifies how the network problem manifests to the end-user, which is what identifying symptoms focuses on in the troubleshooting methodology. High resource utilization is typically a symptom of server-related problems rather than direct network issues. Outdated firmware could potentially lead to problems but is considered a cause, not a symptom. A recently installed security patch is also a cause or a change but does not represent a symptom.
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What does 'intermittent access to websites' mean in networking?
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Why is high resource utilization on network-attached devices not considered a symptom of a network issue?
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