Emily is negotiating the purchase of a software license with TechSolutions Inc. The sales representative, John, assures her that the software includes full technical support for five years. Relying on this assurance, Emily signs the contract. Six months later, TechSolutions changes the terms, reducing support to one year. Emily seeks to void the contract based on John's representation. Which defense to enforceability is most applicable in this scenario?
Emily can assert that she was induced into the contract by a misrepresentation. John made a specific promise about the duration of technical support, which was false and a material factor in her decision to enter the agreement.
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What is misrepresentation in contract law?
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