TechSolutions Inc. enters into a written contract with Innovatech Ltd. to develop a customized project management software. The contract specifies the delivery deadline and the total payment but does not mention any post-delivery support or maintenance services. After delivery, Innovatech experiences several software bugs and requests support from TechSolutions. TechSolutions refuses, citing the contract's lack of a support clause. Which of the following best describes Innovatech's position regarding implied terms in this contract?
Innovatech cannot claim additional obligations because the support services were not included in the written contract.
Innovatech demands support services based on the standard practices in the software development industry, even though the contract terms do not specify them.
Innovatech argues that there is an implied duty for TechSolutions to provide a functioning product, which includes addressing significant software bugs.
Innovatech is eligible for a refund because support services were not specified in the contract.
Under contract law, implied terms ensure that the contract operates effectively and aligns with the parties' reasonable expectations. In this scenario, Innovatech argues that there is an implied duty for TechSolutions to deliver a functioning product, which includes addressing significant software bugs. This means that even though support and maintenance were not explicitly stated, the software should perform as intended upon delivery.
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