A 45-year-old client has recently been diagnosed with a chronic illness that will require lifelong modifications to their diet and daily routine. The client becomes visibly distressed during the teaching session, repeatedly stating, 'I don’t think I can handle this.' What is the BEST initial nursing response to support the client?
Reassure the client, stating, 'It will get easier as you adjust over time.'
Provide solutions to help the client manage their situation.
Encourage the client to share more about their feelings and concerns.
Advise the client to focus on the benefits of their new routine.
Acknowledging a client’s emotional response fosters trust and demonstrates empathy, which is key to promoting positive coping strategies. Encouraging the client to express their concerns helps identify specific fears or misconceptions that can be addressed during the teaching session. This approach prioritizes understanding the client's perspective and lays the groundwork for effective care planning. Conversely, advising the client to focus on the benefits of their new routine might unintentionally minimize their current emotional struggle. Reassuring statements, such as 'It will get easier,' lack specificity and do not explore the deeper reasons behind the client’s distress. Offering solutions before fully understanding the client's perspective may hinder the therapeutic communication process and might not align with the client's immediate emotional needs.
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NCLEX RN
Psychosocial Integrity
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