A client who has recently been diagnosed with a chronic illness expresses feelings of sadness and helplessness during a conversation. Which response by the nurse demonstrates the use of therapeutic communication techniques?
Can you tell me more about what has been making you feel helpless?
I understand this must be hard for you, but many people learn to live with chronic illnesses.
You just need some time to adjust; things will start getting better soon.
You should try to focus on the things you can control instead of feeling helpless.
The correct answer involves encouraging the client to share more about their feelings and experiences. Reflective listening and open-ended questions are essential components of therapeutic communication as they convey empathy and understanding while facilitating the client's self-expression. The other answers either redirect the focus away from the client’s emotions or fail to encourage further communication, which can hinder the therapeutic relationship.
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NCLEX RN
Psychosocial Integrity
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