A client with a history of oppositional behavior becomes agitated and raises their voice, insisting they do not want to take their prescribed medication. What is the most appropriate initial nursing intervention?
Redirect the client’s agitation by changing the topic and suggesting a calming activity.
Speak calmly to the client, acknowledge their feelings, and ask for more details about their concerns.
Prepare to administer the medication involuntarily with assistance if necessary.
Firmly remind the client that refusing prescribed medications violates hospital policy.
The correct answer focuses on verbal de-escalation as the first step in managing a client's agitation. Active listening and engaging the client respectfully can help reduce tension, allowing for a calmer environment where further communication or action can take place. Redirecting behavior or setting limits are also viable responses but are more effective after the client calms down. Administering medication involuntarily is considered a severe intervention and requires specific legal and institutional guidelines.
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Psychosocial Integrity
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