A nurse is caring for a client who does not speak the same language as the staff. What is the most appropriate initial action to minimize communication barriers during client education?
Speak slower and louder to help the client understand.
Use a professional medical interpreter to facilitate communication.
Ask a family member to translate the information for the client.
Rely on hand gestures and pictures to convey key information.
Using a professional medical interpreter is the most appropriate step when a language barrier exists between healthcare providers and the client. Professional interpreters are trained to ensure accurate communication between all parties and maintain confidentiality. Family members, although helpful in some situations, may not accurately translate medical information due to a lack of training or personal bias, and this could compromise care. Hand gestures and pictures can supplement communication but should not replace professional interpretation services, as they are less precise and may lead to misunderstandings.
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