A nurse is caring for a client who recently lost their spouse. The client states, 'I just feel so empty and can’t imagine how I’ll move forward.' Which action by the nurse is most appropriate?
Tell the client to stay busy to take their mind off things.
Respond, 'This must be a very difficult time for you. Can you tell me more about how you’re feeling?'
Consider joining a grief support group to help cope.
Say, 'Things will get better, and you will move on.'
Acknowledging the client’s experience and encouraging them to share more through open-ended, empathetic communication is the most therapeutic and immediate intervention. This approach helps the client feel heard, supported, and understood, laying the groundwork for further emotional healing. Suggesting activities like staying busy or joining a grief support group can be beneficial later, but these responses may minimize or overlook the client’s current emotional needs. Telling the client 'things will get better, and you will move on' offers false reassurance and invalidates the client’s present emotions, which can discourage further communication.
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NCLEX RN
Psychosocial Integrity
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