A nurse is discussing the plan of care for a client with multiple specialists in an open nurses' station near other patients and visitors. Which action should the nurse take to ensure the client's confidentiality?
Relocate to a private room to continue the discussion.
Use general terms to refer to the client when discussing care.
Continue the conversation to avoid disrupting the workflow.
Speak in a lower voice to minimize the likelihood of others overhearing.
Confidentiality of patient information is a cornerstone of nursing practice and is required under legal standards like HIPAA. Discussing client information in a public setting, such as an open nurses' station, risks violating these standards. Instead, the nurse should relocate to a private area or ensure others cannot overhear the details being shared. This action reduces the risk of unauthorized disclosure and secures the client’s privacy. Lowering your voice is insufficient in many cases as it doesn't substantively eliminate the risk of being overheard by others nearby.
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