A nurse is providing discharge instructions to a client who speaks a language different from the nurse's. The hospital has access to professional interpreters and written materials in multiple languages. What action should the nurse take to ensure effective communication?
Request a professional interpreter to assist with the discharge instructions.
Speak slowly and use simple English words to improve understanding.
Provide written materials in the client's preferred language and allow the client to review them independently.
Ask a family member who speaks both languages to interpret the instructions.
Using a professional interpreter is the safest and most effective way to ensure accurate communication when language barriers exist. Trained interpreters are skilled in medical terminology and confidentiality and can interpret nuanced information that family members or friends may not understand or communicate correctly. Providing written instructions in the client's preferred language may be helpful but should not replace a professional interpreter, as written materials cannot ensure the client's understanding. Speaking loudly or slowly is ineffective and does not address barriers related to language comprehension.
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