A nurse needs to discuss a client’s care plan with a colleague. Which of the following actions is the most appropriate way to maintain the client’s confidentiality and privacy?
Discuss client care in a low voice in common areas of the hospital.
Share client care updates during lunch in the staff break room.
Leave a written note with care updates for colleagues to review.
Discuss client information with authorized colleagues in an appropriate staff office or conference room.
Client confidentiality requires that discussions about care take place in private locations away from unauthorized individuals. Choosing an appropriate location, such as a designated staff office or conference room, ensures that sensitive information is not overheard and is compliant with privacy laws such as HIPAA (Health Insurance Portability and Accountability Act). Discussing in common areas, during informal gatherings, or leaving written notes without safeguards violates confidentiality standards.
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