A company is implementing a new system to manage customer relationships, which will store sensitive customer data. As the project manager, which consideration is most important to ensure compliance during this project?
Provide training to the team on the new system's functionalities
Select a cloud provider with advanced security features for the new system
Verify that the project adheres to applicable data privacy laws and regulations
Ensure the new system integrates seamlessly with existing software
Ensuring the project complies with data privacy laws and regulations is the most important consideration. Since the system will store sensitive customer data, the project must adhere to relevant laws such as GDPR or HIPAA, depending on the jurisdiction and industry. While choosing secure cloud providers, training the team on software features, and integrating with existing systems are important, they do not specifically address legal compliance related to handling sensitive data.
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What are the implications of sensitive customer data being mishandled?