A project manager on a software development project receives an email from a stakeholder requesting an additional feature be added to the project deliverables. What should the project manager do next?
Discuss with the stakeholder the feasibility of changes at this stage.
Consider whether the request should be addressed formally.
The project manager should document the request in the change control log upon receipt. This formalizes the request and initiates the change control process, ensuring that the impact on scope, schedule, and budget can be assessed before any action is taken. Simply considering whether to address the request or discussing its feasibility with the stakeholder without formal documentation may delay proper evaluation and potentially lead to miscommunication or scope creep. Implementing the change immediately to satisfy the stakeholder could impact project constraints without proper analysis.
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