Alex is a project manager overseeing a software development project with a tight deadline. During the project, a critical technical problem arises that the development team cannot resolve within the planned timeframe. This issue risks delaying the project deliverables. What is the best course of action for Alex to take to manage this issue?
Adjust the project scope to exclude the problematic component.
Communicate the issue to the appropriate stakeholders according to the escalation process.
Postpone dealing with the issue until the team has more time.
Assign additional resources from the team to try to fix the problem quickly.
Alex should communicate the issue to the appropriate stakeholders according to the escalation process. Escalating the issue ensures that those with the authority and resources can assist in resolving the problem or making necessary decisions to keep the project on track. This aligns with best practices in issue management.
Assigning additional resources may not solve the issue if the team lacks the expertise, and could strain resources. Postponing dealing with the issue ignores its potential impact and increases risk. Adjusting the project scope without stakeholder approval could compromise project objectives and stakeholder satisfaction.
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