During a mobile app development project, a stakeholder requests a new feature that was not included in the original project scope. What should the project manager do first in response to this request?
Implement the new feature to accommodate the stakeholder's needs
Assess the necessity of the request and decide on its priority
Discuss the potential inclusion of the feature with the project team
Document the change request and conduct a preliminary review
The project manager should first document the change request and conduct a preliminary review. This initiates the formal change control process, ensuring that any potential impacts on the project's scope, schedule, and budget are assessed before decisions are made. Assessing the necessity or discussing the request without documentation overlooks the structured approach needed for change management. Implementing the change immediately can lead to unmanaged scope creep.
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