While working on a complex project task, the project team encounters a highly specialized problem that exceeds their knowledge. To address this issue effectively, whom should the project manager involve?
Project Scheduler
Product Owner
Subject Matter Expert
Project Sponsor
The correct answer is the Subject Matter Expert (SME). SMEs possess in-depth knowledge and expertise in specific areas, allowing them to provide valuable insights and solutions to specialized problems that the project team cannot resolve on their own. Consulting an SME ensures that the project continues smoothly without significant delays. The other options are less appropriate: the Project Sponsor provides strategic direction and resources but may not have the technical expertise; the Product Owner focuses on defining product requirements; the Project Scheduler handles timelines but not technical problem-solving.
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